Seagate

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Seagate makes harddrives that are sometimes much less reliable than harddrives made by other manufacturers. Some of their drives have a 40-80% failure rate within months of purchase. Sending dead Seagate drives who die within months in for repair is pointless, Seagate will simply slap a "Certified Repair" sticker on a dead drive and send that as a "replacement".

Not exactly reliable (sometimes)[edit | edit source]

Seagate-3tb-hdd.jpg

The Seagate 3 TB HDDs in the ST3000DM001 is one example of a Seagate line that turned out to be less than reliable. News outlets have reported that this particular line of drives had a failure rate of 40%. However, our experience was that 4 out of 5 drives died within 6 months. That's a 80% failure-rate. That number is just based on the 5 drivers but it's a data-point never the less. There was a class-action lawsuit in the US due to this particular drive's high failure-rates[1].

The firth ST3000DM001 drive died in 2019 which is not great but 5 years isn't all that bad either. This places the total failure rate of these drives at 80% within 5 months and 100% within 5 years.

The failure rate for Seagate 2 GB NAS HDDs is slightly better. 1 of 2 drives died after 9 months, the other died after 2 years.

Dead-seagate-nas-hdds.jpg
Seagate NAS HDDs are slightly more reliable than their other drives, there is actually a chance they will last over a year before they die.

Worthless Warranty[edit | edit source]

Seagate drives do have a warranty. We sent the first of the ST3000DM001 that failed to Seagate under warranty. The RMA process itself was mostly fine, they required a form to be filled out and sent along with the drive.

Two weeks later a replacement drive marked "Refurbished" - not a new drive - arrived. It was dead. There is little point in sending dead drives in under warranty when they send dead bricks are "replacements". Seagate-3tb-hdds.jpg
Dead Seagate ST3000DM001 harddrives. One was sent back under warranty. Seagate sent a dead drive back. We didn't bother sending them the rest of the dead drives since there's no point when Seagate sends dead bricks labelled "Certified Repaired" back.

Alternatives[edit | edit source]

We never had a Toshiba drive die. Ever.

We have had Western Digital drives die after 8 (WD Blue) and 12 years (WD Black) respectively. That's within time-frame where drive deaths are to be expected.

Not utterly worthless[edit | edit source]

Seagate HDDs are not completely worthless. They can be used for alternative fun - depending on what you find to be fun.

notes[edit | edit source]